PS | Connect

Patient prospecting and growth, built for ENT.

We bring in qualified sinus patients and route them to your practice — fast access, real-time insurance verification, location-matched, 48-hour appointments. You see more of the right patients without growing your front office.

Capabilities

What PS | Connect does for your practice.

  • Fast Access

    We verify insurance in real-time and connect patients to partner ENTs who can see them within 48 hours.

  • Efficient Visits

    Patients are matched to your practice based on location, insurance coverage, and advanced diagnostic indicators.

  • Minimally Invasive Options

    Partner practices can offer balloon sinuplasty and other in-office procedures, reducing the need for OR cases.

  • Practice Growth Support

    We drive new sinus patient volume month over month — increasing procedure volume, scan volume, and revenue downstream.

Why this works

Real reach. Real downstream demand.

  • 265K
    Patients Reached
    Website visits across regional markets
  • 192
    Kept Appointments
    Initial visits delivered to partner practices
  • 17
    Completed Procedures
    Across multiple partner practices and markets
Business impact

What changes for the practice.

  • Improved Patient Experience

    Faster access to care, clearer education, and smoother scheduling — patients arrive informed and supported from first touch to treatment.

  • Stronger Practice Brand

    Consistent patient flow, community visibility, and professional marketing position your practice as the go-to ENT in your market.

  • Higher-Quality Patient Mix

    Patients arrive better qualified, prepared for evaluation, and routed to the right service line. Visits become more productive.

  • Improved Staff Morale

    Clear patient routing and preparedness reduce daily friction for front desk and clinical teams. Calmer days, better outcomes.

Solutions tiers

Three tiers, sized to your market.

Pricing is tailored on the demo call. We match the tier to your patient capacity and local demographics — not a shelf rate.

  • Base PS | Connect

    Best for smaller and medium-sized markets

    Best for: Practices in markets less suited for digital ad spend ROI

    Focus on referring-physician partnerships and community-led growth strategies.

  • Premium PS | Connect

    Best for medium markets with favorable demographics

    Best for: Practices ready to layer paid acquisition on top of community work

    Digital ads (Facebook and Google) plus referring-physician partnerships.

  • Platinum PS | Connect

    Best for larger practices ready for material patient volume

    Best for: Practices with capacity and demographics to support an aggressive expansion

    Multi-channel — digital, TV, radio, partnerships — coordinated by an ExcelENT growth team.

FAQ

Common Questions
About PS | Connect

  • How quickly can patients be routed to my practice?
    Our standard target is a kept appointment within 48 hours of the initial patient contact. Insurance verification and demographic matching happen in real time before the patient is connected.
  • Do I need to be on a specific EMR to participate?
    No. PS | Connect is EMR-agnostic for patient routing. PS | Lexi (our AI front desk) integrates more deeply with EMR scheduling, but Connect doesn't require any particular system.
  • What happens if we can't accept a routed patient?
    Our matching system uses your live capacity signals before routing. In the rare case a routed patient can't be seen, we have escalation paths with your ExcelENT growth lead and a service-level agreement on response times.
  • How is pricing structured?
    Three monthly tiers (Base / Premium / Platinum) sized to your market and growth ambition. Pricing is set during your demo conversation — we tailor the tier to your patient capacity and local demographics rather than offering a single shelf rate.
Get Started

Ready to grow your ENT practice?

Schedule a working session with our team. We’ll walk through what’s actually possible for your specific practice — your patient mix, your EMR, your local market.