PS | RCM

Reduce Denials. Recover revenue. Stabilize cash flow.

ENT-specific revenue cycle management — built around your coding patterns, payer mix, and procedure types. We provide a significant reduction in denial rates from the industry average of 11.8% to below 2.5%, yielding significant additional cash flow and time savings for the practice.

The financial reality

For many practices, denials can be a huge ($300K+) annual problem.

Industry denial rates surged to 11.8% in 2026, and the cost of reworking each claim is rising every year. The math compounds — quietly, then quickly.

  • 11.8%
    Industry Denial Rate
    Some practices see 15%+. Aptarro 2026 baseline.
  • 2.5%
    excelENT Denial Rate
    Achieved at partner practices on
    ENT-specific coding.
  • $57.23
    Per-Claim Rework Cost
    Up from $43.84 in 2022 — increasing every year.
  • 57%
    Denials Successfully Appealed
    The other 43% is permanent revenue loss.
Compliance exposure

Faulty billing is a regulatory problem, not just a financial one.

  • OIG Exclusion Risk

    Systematic billing errors can lead to provider exclusion from federal programs. We code defensively from day one.

  • State Medical Board Actions

    Fraudulent billing patterns trigger licensing investigations. ENT-specific coding reduces audit triggers.

  • Malpractice Exposure

    Billing disputes often escalate to quality-of-care allegations. Clean billing reduces this surface area.

  • Audit Triggers

    Late submissions and coding inconsistencies increase RAC and ZPIC audit probability. Our process is built around timeliness.

What changes

Four shifts you’ll feel in the first quarter.

  • Stronger Cash Flow

    Faster claim turnaround and lower denial rates put cash in the practice account weeks earlier.

  • Less Administrative Burden

    Your front office stops chasing denials. Routine coding and submission moves off your plate entirely.

  • Lower Financial Risk

    Fewer denied claims, fewer appeals, less exposure to compliance triggers. Sleep better at end of quarter.

  • Real Visibility

    Diagnostic dashboards show denial root causes in real time, so you can spot upstream workflow issues before they compound.

FAQ

Common Questions
About PS | RCM

  • How long does the diagnostic take?
    The initial denial-rate diagnostic happens during the first two weeks of engagement. We pull a sample of recent claims and identify the dominant denial drivers — coding, eligibility, documentation, or workflow.
  • Do we need to switch EMRs?
    No. PS | RCM operates on top of your existing EMR. We integrate with the practice management system you already use rather than asking you to migrate.
  • What's the typical timeline to see denial-rate improvement?
    Most practices see meaningful improvement within the first full claim cycle (60–90 days). Reaching the 2.5% benchmark depends on your starting point and the complexity of payer mix.
  • How is pricing structured?
    PS | RCM is priced as a percentage of collections rather than a flat monthly fee — so our incentives are aligned with yours. The exact rate is set during the demo and depends on volume and starting denial rate.
  • What about compliance and audits?
    Coding accuracy and audit-trail documentation are core to the service. We maintain BAAs and follow OIG-aligned practices. Our coders are credentialed and ENT-specific, not generalists.
Get Started

Ready to grow your ENT practice?

Schedule a working session with our team. We’ll walk through what’s actually possible for your specific practice — your patient mix, your EMR, your local market.